- Web Store
- Mobile App
- Chatbot
- Google Search
MULTI-BRAND ARCHITECTURE FOR
CLICKABLE MALLS
Customers discover in-store products on mall’s online channels
![ZOE Bot Analytics](/sites/all/themes/custom/zoeweb/images/multi-tenant.gif)
MULTI-CHANNEL INTEGRATION
ZOE O2O integrates and exposes store inventory online via short links and API
INTEGRATES WITH OWNED CHANNELS AND ONLINE MEDIA
SHORT LINK CUSTOMER JOURNEY.
- Brand generates product short link
- Brand publishes short link online
- Custom landing page with integrated store inventory
- Store staff receives reservation via O2O Solution in-store app
API CUSTOMER JOURNEY.
- 95% customers are not sure about adding to cart.
- Enable Reserve At Store option.
- Store staff receive reservation
- They confirm stock availability
EASY BRAND ONBOARDING
- Upload product
- Upload store details
- Have store staff install App
- Generate Short Link and enable CTAs
- Publish