ZOE O2O Driving Store Sales Through Digital

MULTI-BRAND ARCHITECTURE FOR
CLICKABLE MALLS

Customers discover in-store products on mall’s online channels

ZOE Bot Analytics

MULTI-CHANNEL INTEGRATION

ZOE O2O integrates and exposes store inventory online via short links and API

INTEGRATES WITH OWNED CHANNELS AND ONLINE MEDIA

  • Web Store
  • Mobile App
  • Chatbot
  • Facebook
  • Instagram
  • Google Search

SHORT LINK CUSTOMER JOURNEY.

  • Brand generates product short link
  • Brand publishes short link online
  • Custom landing page with integrated store inventory
  • Store staff receives reservation via O2O Solution in-store app

API CUSTOMER JOURNEY.

  • 95% customers are not sure about adding to cart.
  • Enable Reserve At Store option.
  • Store staff receive reservation
  • They confirm stock availability

EASY BRAND ONBOARDING

  • Upload product
  • Upload store details
  • Have store staff install App
  • Generate Short Link and enable CTAs
  • Publish

ZOE O2O ANALYTICS

WE WORK WITH GLOBAL BRANDS
AND CHANNEL PARTNERS

  • Lego Logo
  • Charles & Keith Logo
  • Reebok Logo
  • Bata Logo
  • WPP Logo